The privacy statement of this website “clinicstore.gr” belongs entirely to the company “VASILIKI GEORG. Kotsoglanidi” with the distinctive name “Clinic Store”:

BASILIKI GEORG. KOTSOGLANIDI
Clinic Store
No. G.E.M.: 157816445000
Headquarters address: Pharmacy-Anticalamus (opposite the Emergency Room), P.O. Box 24100
Branch: Antikalamos National Road (opposite the Hospital), 24100 P.C.
Receiving Centre: 89 Chrysostomou Smyrnis, P.O. Box 24100
Tax ID: 065256735 D.O.Y.: Kalamata
Contact e-mail: info@clinicstore.gr
Contact telephone: 27210 26166
Processing Manager: Dimitris Lampropoulos

The protection of your personal data is particularly important to us and we assure you that we take care to protect your data collected, processed and used both during your browsing on our website and in the provision of our services to you.

This statement applies to all information we receive from you either by using our website or by any other means of communication (e.g. by telephone or social media) and by using this website you consent to and accept this Privacy Statement, as well as the terms and conditions of use communicated through it.

The management and protection of the personal data of the visitor/user of the services of the website is subject to the terms of this agreement, as well as the relevant provisions of European and Greek legislation and the decisions of the Hellenic Data Protection Authority.

If you have been directed to our website via a link from other websites, we are not responsible for the terms of management and protection of personal data that they follow. Our products or services may also contain links to other companies’ websites and third party services. We recommend that you read the privacy policies of these sites, for which we are also not responsible.

Please note that the following Statement may be updated with changes and for this reason we encourage you to consult it periodically. The date of the last update shall be indicated at the end of this declaration.

Purpose of processing of personal data

Every visitor can freely browse our website without providing any personal information. We will only need personal data if you become a member and/or place an order for products.

We process your data:

  • for your service and the execution of your orders, i.e. for receiving the order, invoicing and delivering it in the best possible way.
  • to inform you about our services, products and offers and to answer your questions
  • to inform you about the progress of your order or any other information about it.
  • to improve the services we provide to you
  • for the purposes of the technical management and development of the website
  • to personalize our offers
  • to generate aggregate and statistical information.

The “Clinic Store” complies with the applicable European and national legislation on the processing of personal data and for this reason we collect your data with your explicit consent and if you have been informed of the terms of this statement.

What data we collect

Our company collects and keeps only the personal data that you voluntarily disclose to us in the context of your communication with the company or during your registration on our website or during the execution of our transaction. Our company will never use your data outside of this platform or for any other purpose other than to complete your order.

The information that may be requested from users is your full name, e-mail address, a username, a password, the shipping address of the order (street, city, postal code), and your contact information. The personal data we collect is limited to the data necessary to fulfil the above purposes and to serve you. If you provide a friend’s address as the shipping address, we will collect the necessary information for sending the order, such as the full name and address.

Lawfulness of processing

The processing of your personal data is always carried out provided that there is a legal basis. Most of the data we process is necessary for the performance of the contract between us, e.g. to invoice your order and send you confirmation of payment. In some cases we will ask for your consent to process your data, e.g. to send you personalised offers via email, sms, viber, social networks, google, advertising platforms & apps, print distribution and more.

We may also have a legitimate interest in processing your personal data, such as to ensure that the content of our website is displayed on your computer or tablet properly or to confirm that our marketing correspondence is relevant to your interests and only where your personal rights and freedoms are not affected in relation to the interests of the business. Finally, we may process your personal data to comply with our legal obligations.

To whom they are disclosed

Any personal data provided anywhere on the pages and services of the website are intended solely for the operation of the respective service.

Any item that certifies and identifies the customer remains strictly confidential, is checked only by the relevant department and may not be used by any third party. Our company does not distribute any information concerning the users of the website to any other natural or legal person. The photos included in your orders are not visible or available to any third party and your finished product is shipped to you in secure opaque, closed and sealed packaging.

Some of our customers’ personal data may be transferred to third parties, such as the company’s partner (courier companies) that mediates the dispatch and receipt of your orders and whom you personally choose or to IT and cloud technology service providers. This transfer is only made to countries within the EU and only for clearly defined purposes, and our partners (processors) are checked for compliance with applicable data protection legislation and are selected on the basis of their reliability in the area of service provision.

All our partners, as well as our staff, are bound by confidentiality clauses in relation to the processing of personal data of our customers. For your data protection, we ask that you never disclose your unique order code number to anyone by any means. The data kept in our records may be disclosed to the competent judicial, police and other administrative authorities upon their legitimate request and in accordance with the provisions in force at any given time.

Data retention period

Our company retains only the data required for the execution, invoicing and dispatch of your order for the minimum period of time required by law depending on the category of data. The remaining data are kept by our company for a period of 5 days to 6 months for your convenience in case of repetition of the same orders and are deleted immediately afterwards.

Customer rights

You can at any time be informed and know what kind of personal data we hold about you and also receive copies of it in a readable and compatible format.

In addition, you can review, i.e. complete, correct, or delete any incomplete, incorrect or outdated personal data or object to the processing. However, we must inform you that in some cases, it may not be possible to delete your data either because we are required by law to retain it for a certain period of time or because the data is required to fulfil our contractual obligations to you. Of course, you can withdraw your consent to the processing of your personal data at any time.

Finally, you have the right to lodge a complaint with the competent supervisory authority (Personal Data Protection Authority – www.dpa.gr) if you believe that your data is not being processed lawfully.

If you have any questions about personal data or access requests, you can contact info@clinicstore.gr.

Restrictions of use

Any personal data provided anywhere on the pages and services of the website are intended solely for the operation of the respective service. Any item that certifies and identifies the customer remains strictly confidential, is checked only by the relevant department and may not be used by any third party. Our company does not distribute any information concerning the users of the website to any other natural or legal person other than the company’s partner who mediates the execution of your transactions and who is personally selected by the user. The photos included in your orders are not visible or available to any third party and your finished product is shipped to you in secure opaque, closed and sealed packaging. The data kept in our records may be disclosed to the competent judicial, police and other administrative authorities upon their legitimate request and in accordance with the provisions in force at any given time.

Security measures

The website “Clinic Store” applies all reasonable technical and organizational security measures to protect your personal data collected either through our website or by any other means against unauthorized access, misuse, loss or destruction. Personal data is recorded and maintained in a secure database and all necessary technical and organisational measures are taken to safeguard it from attacks or online hacking. Such measures include, where appropriate, the use of firewalls, secure server installations, encryption, implementation of appropriate access rights systems and procedures, careful selection of processors and other reasonable technical and commercial measures to provide adequate protection of your personal data against unauthorised use, disclosure, alteration or destruction.

The measures also help to certify that these data are accurate and used correctly. Your connection is secure because it uses SSL (Secure Socket Layer) technology. SSL technology relies on a code key to encrypt data before it is sent over the (SSL) connection. The security control between the data and the server is based on the unique code key, ensuring full communication.

Security of transactions

Electronic card payments are made through Attica Bank’s secure environment. The website clinicstore.gr of the company “VASILIKI GEORG. Kotsogolanidi” does not store any information about your card. Attica Bank uses the TLS encryption protocol with strong encryption algorithms to ensure the confidentiality of transaction data transfer and maximum security.

Updating, modifying or deleting information

If you would like to know what kind of personal data we hold about you or if you wish to complete, correct, anonymise or delete any incomplete, incorrect or outdated personal data or if you would like us to stop processing your personal data for the purpose of sending you promotional material or direct selling or conducting market research, you can contact us for this purpose. In some cases, in particular if you wish us to delete your personal data, we may not be able to continue to provide you with our services.

Objections

Visitors-users of the website have the right to object (including rectification) to any personal data concerning them that are processed. To do so, they should write to info@clinicstore.gr.

Collection of data on minors

The company does not seek to collect information or conduct transactions with minors. We aim to ensure that minors do not enter into transactions for our products and services without the consent of their parent(s) or legal guardian(s). We also make reasonable efforts not to maintain in our databases personal data relating to underage users.

Amendment of the conditions of protection

The Company reserves the right to change the terms of protection of personal data, after informing the visitors-users and always in compliance with the applicable Greek, European and international legislation. We encourage you to check and be informed, from time to time, of any changes to this privacy policy.

Cookies

When you visit our website, information may be stored on your computer, usually in the form of alphanumeric identification files and in the form of a text file which is more commonly known as a “cookie”. Cookies are stored on your computer’s hard drive and not on the website. They allow us to collect certain information, such as your internet protocol (IP) address, your computer operating system (OS), your browser type and the address of any websites that refer you to our website.

Cookies are used only to recognize that you are logging in to the site so that you do not have to enter your password on all pages that include data collection, to re-place products in your shopping cart if you do not complete your transaction on one visit, to analyze traffic on a website and anonymously profile demographics, and to provide personalized advertising.

Necessary cookies. cookies that allow you to log in to your account.

Cookies for the functionality of the website: They allow you to navigate the website and use the “my cart” service. Cookies for user preferences: in order to make it easier for you to navigate the website and search for the right product, we use cookies that remember your preferences, such as the language of the page or the products you have recently searched for.

Third party cookies: some of the cookies are stored on your computer by third parties (such as facebook, google analytics), e.g. for statistical or advertising purposes. Please consult the protection policies of the respective pages.

Cookies do not cause damage to users’ computers or to the files stored on them and do not take note of any document or file.

If you do not wish to accept cookies, you can configure your browser accordingly, if it has this feature. Please note that if cookies are disabled, you may not be able to view certain parts of this website which may improve the quality and functionality of your visit.